Privacy Policy
Last updated: September 2026
What We Collect
When you sign in through Roblox OAuth we receive and store the following information from your Roblox account:
- Your Roblox user ID
- Your Roblox username and display name
- Your Roblox avatar thumbnail URL
We do not receive or store your Roblox password. Authentication is handled entirely through Roblox's official OAuth system.
Information You Provide
When you use Gunterverse you may choose to provide:
- A bio on your profile (up to 500 characters)
- Ratings and written reviews for events and games
- Lists of events and games
- Comments on reviews and lists
- Favorite selections on your profile
- Messages you send to other members
All user-generated content is stored in our database and displayed publicly unless you mark a list as private or unlisted. Messages are the exception: they are never public, and are covered in their own section below.
Messages
When you send a message we store what you wrote, who it went to, and when. A message is written once per recipient, so each person's copy holds only the text meant for them and does not name anybody else it was sent to.
Who can read a message:
- The person it was sent to, and the person who sent it.
- Our moderators, if somebody reports it. A report shares that one message and nothing else from either inbox.
- Nobody else. Messages are not public, are not in the API, are not shown to search engines, and are not shared with any third party.
Messages are not used to advertise to you and are not sold to anyone. We do not read inboxes to build a profile of you.
Notifications about a message never contain the message. The alert in the site, the email or push notification, and anything shown on a lock screen say only that somebody sent you something, so what you were sent is not visible to a person glancing at your device.
When staff send a message from the official Gunterverse account, we record which staff member sent it. That record is kept for accountability and is never shown to the person who received the message.
Deleting a message removes it from your own view. The other person keeps their copy, in the same way that deleting an email from your inbox does not remove it from the sender's sent folder. A message removed by a moderator is hidden rather than erased, so the report it came from can still be reviewed.
You choose who is able to message you in Settings. New accounts start on friends only, meaning people you follow who follow you back. Gunterverse staff and the official Gunterverse account can still write to you whatever you choose, because account warnings, moderation decisions and answers to reports have to be able to reach you.
Messages are kept for as long as your account exists. Deleting your account deletes them, both the ones you received and the ones you sent, including the copies sitting in other people's inboxes.
How We Use Your Information
We use the information we collect to:
- Provide and maintain the Gunterverse platform
- Display your profile and activity to other users
- Calculate aggregate statistics such as average ratings
- Enable social features like following and activity feeds
- Moderate content and enforce our terms of service
We do not sell your personal information to third parties.
Cookies and Sessions
We use a session cookie to keep you signed in. This cookie is essential for the platform to function and is not used for tracking or advertising. The session expires after 7 days of inactivity.
Third-Party Services
We use the following third-party services:
- Roblox OAuth - For user authentication. Subject to Roblox Terms of Use.
- Stripe - For processing one-time Supporter card payments. Subject to Stripe's Privacy Policy.
- MongoDB Atlas - For data storage.
- Google Translate - When a user selects Translate, the public review, bio or comment they selected opens in Google Translate. Private messages and moderation records are never included. Subject to Google's Privacy Policy.
The API and your data
Gunterverse offers a read-only API to Supporters and to the paid developer tier. It exposes the same things your profile already shows publicly on the site — your username, display name, avatar, bio, Roblox id, review and event counts, follower counts, your reviews and your public lists.
The developer tier can additionally read which badges, items and event completions an account holds. This is the same information shown on your profile and on badge and item pages; the API makes it easier to read in bulk, not more revealing.
The API never exposes your email or any payment details, your OAuth tokens, your notification preferences, your blocked list, your private or unlisted lists, or reviews that have been removed. Suspended accounts do not appear at all. Blocks are honoured: someone you have blocked cannot read your profile or content through the API any more than they can on the site.
If you would rather your public activity was not readable this way, the same options apply as on the site: make a list private, or delete the content.
Data Retention
Your account data is retained as long as your account exists. If you want your data deleted you can contact us and we will remove your account and associated data within a reasonable timeframe.
Children's Privacy
Gunterverse is intended for users who have a Roblox account. We do not knowingly collect personal information from children under the age of 13 beyond what is provided through Roblox OAuth. If you believe a child under 13 has provided us with personal information please contact us so we can take appropriate action.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Export your reviews and lists
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.
Contact
If you have questions about this privacy policy or your data please reach out through our community channels.